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Privacy Notice

At Mortgage Club L.L.C., we respect and protect the privacy of our customers. We may request information from you when you visit our websites, mobile applications, or any other online interactions you may have with us.

We collect, use and share information from or about you in accordance with our Privacy Notice, which provides choices regarding the use and sharing of your information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

Information we collect

We collect information from you when you apply for a loan, fill out a form or enter information on our site.

We collect personal identifiable information and non-public personal information about you from the following sources:

• Information that you provide via applications, forms, surveys, or other online fields including your name, address, social security number, email address, telephone number, the location and value of the property related to the requested loan products or services, financial information about your assets and income, financial accounts, insurance and other information;

• Information we receive from a government or consumer reporting agency.

Non-public personal information does not include information that is available from public sources, such as government real estate records. We may also collect and store other non-personal information about your use of our sites and services, such as your IP address, web browser name and version, operating system, computer location, date and time of visit, and the web pages visited. Such information may be collected about how and when you use our sites.

By submitting a loan application or a pre-approval request, you authorize us to obtain your credit report to process your loan application. As a result, a "hard" inquiry may appear on your credit report. A hard inquiry may negatively affect your credit score. Credit reporting agencies may share your information with other companies when you apply for a home loan. This may cause you to receive Email or phone calls that you didn't ask for, offering credit cards, refinancing or other loan products. You can stop these calls and Emails by opting out of these prescreened credit offers. Simply call (888) 567-8688 or visit

Information we use

We may use your information in accordance with applicable laws, such as:

• Providing customer support, processing transactions, and responding to your inquiries;

• Sending you important information and updates regarding sites, products and services;

• For business purposes, including data analysis, audits, developing and improving products and services, enhancing the site, identifying usage trends and determining the effectiveness of the site;

• For risk control, fraud detection and prevention, compliance with laws and regulations, and accordance with other legal process and law enforcement requirements;

• For any other purposes that we may specifically disclose at the time you provide or we collect your information.

Sharing Your Information For Marketing Purposes

We do not share your non-public personal information:

• For direct marketing, tailored or online targeted display advertisement;

• For joint marketing with other financial companies;

• With any nonaffiliated third parties about your transactions, experiences, and your creditworthiness;

• For nonaffiliates to market to you.

• We do not have any affiliates companies.

Disclosure and retention of Information

• Service Providers: In some cases, we will employ or use service providers such as title companies, appraisers, third party software developers, to complete a business process or provide a service on our behalf. When we employ service providers, we may need to share your personally identifiable information. Service providers are strictly prohibited from using your personally identifiable information for purposes other than to act on our behalf. We do not include or offer third-party products or services on our website.

• Legal Disclosures: In some cases we may disclose certain information to comply with a legal process, such as a court order, subpoena, search warrant, or law enforcement request.

We will retain your information for the period necessary to fulfill the purposes outlined here unless a longer retention period is required or permitted by law.

Opting Out

If you prefer that we not disclose non-public personal information about you to non-affiliated third parties, you may opt out of those disclosures (other than disclosures permitted by law). You may direct us not to disclose this information by emailing us at You may opt out at any time and your request will take effect in 30 days. If you have already opted out, you don't need to opt out again because your request will never expire.

Protecting Children’s Privacy Online

Our sites and services are not intended for children under the age of eighteen (18). We do not knowingly collect personal information from children under the age of 18 without parental consent. Visit the Federal Trade Commission website for more information about the Children’s Online Privacy Protection Act (COPPA).

Cookies and other Online Technologies

We may collect non-personal information by using cookies. A cookie is a small piece of information that a website can send to your browser and may then be stored on your computer’s hard drive. It acts as an anonymous tag that identifies your computer, but not you personally.

You may set your browser to warn you when placement of a cookie is requested, and decide whether or not to accept it. However, some of the features available on the site may not function properly if your cookies are disabled.

Your Internet browser may offer a ‘Do Not Track’ feature allowing you to tell us you want to opt out of tracking for some purposes. We may not separately respond to or take any action in response to a ‘Do Not Track’ setting in your Internet browser.

We may provide links to third party sites which is not controlled by us. You should review their privacy and security policies and other terms and conditions, as they may be different from those of our Sites. We do not guarantee the privacy or security of these sites, including the accuracy, completeness, or reliability of their information.

Security Measures

We take reasonable physical, electronic, and procedural safeguards to assure the security, integrity and accuracy of information under our control, in accordance to applicable federal and state laws. This includes malware scanning, device safeguards, secured files and buildings, as well as oversight of third-party service providers. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. Please note that electronic communication, particularly email, is not necessarily secure against interception.

Your non-public personal information is kept confidential and only accessible by a limited number of employees who need to know that information to provide the requested products or services to you.

Changes to Privacy Notice

Privacy Notice is subject to change. If we plan to make significant changes to any of our privacy policies or practices, we will post these changes to the website with a new “Effective Date”. Your use of the site following these changes means that you accept the revised Privacy Notice.

Contact Us

Questions regarding the Privacy Notice, our information practices or other aspects of privacy on our websites, should be directed to us by emailing

Effective : Dec 2021

Privacy Policy: Text
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